Call Answering - your new PA is ready

June 4th, 2015

                                           

Telephone Answering Service - 6 Sectors Benefiting!

How much did that last missed call cost you? In this busy working world, many people don’t wait for you to call them back. Instead, they’ve moved onto someone else.

Answering that call can mean the difference between winning and losing a new customer. But you also need to concentrate on the job you’re doing at that moment.

Yopa Call Answering Service can be the answer. Every business can benefit but here are six examples of clients who have really reaped the rewards.

Not every job involves sitting by the phone. If you work in a trade which requires to be onsite, with clients or driving for a good deal of their day, picking up the phone can be tricky. Many of your customers are often running through a list. Missing a call can mean missing a big opportunity.

Existing customers need to feel important and have come to expect a prompt response. Our call answering service can also act as your Sales or Help Desk, logging calls and raising sales tickets for you to deal with. Yopa call answering can create the impression of a large support team when really it’s just you.

Often people need time and space to create. Nothing stops a good idea like an interruption from the phone. If you have a design project to work on, or a big pitch that needs your full attention, divert your calls to give you the peace and quiet you need.

Customers often want a company to look like an established business. However good your service is, a missed call on a mobile can give the wrong impression. As well as simple call answering, you can add an auto attendant to your line: press 1 for Sales, 2 for accounts. The customer will think you’re in the next office when we transfer the call. You can even have a bespoke answer message for out of hours calls.

Every business has busy periods. They may be seasonal or the result of an advertising campaign or change in legislation. Yopa call answering service can immediately take the pressure off and expand to fit the demand, leaving you plenty of time to follow up on the new business. When viewings and new listings are both at their peak, we can take the details from buyers and landlords freeing you to concentrate on your clients.

Without a receptionist, it’s hard to manage your diary, ringing people back to slot appointments in between treatments. We can fill that role, booking appointments into your online diary as if we were sitting just outside your treatment room.

Of course, there are many more businesses that can benefit.

It’s not just creative types that need time to focus. It’s been shown that people perform better when they stop trying to multi-task and concentrate on one thing at a time. Dealing with all of your phone messages in one block can free up a huge amount of time for other things.

It can also save you money. It’s a difficult decision to take on staff. The leap to becoming an employer or taking on premises is not to be taken lightly. Yopa Call Answering can be an excellent alternative, saving you money and stress.

More important than money, it can give you peace of mind that all your calls are being dealt with professionally and efficiently.

Do you worry what happens to your business when you’re away? Or does your family have to tolerate you taking phone calls and emails while you’re supposed to be on holiday. We can take care of that, holding the fort, and forwarding only the emergencies if absolutely necessary.

Yopa’s Call Answering Service can be fine tuned to suit you, whatever your profession. All of your calls will be answered personally, as if we were working in your office, whether you are on the road, with a client or taking a much needed break.

Get in touch with us for a free consultation to see how we can help.